Privacy Policy
Marine Compliance Solutions LTD — Company No. SC878966
Last updated: April 2026
This Privacy Policy explains how Marine Compliance Solutions LTD ("MCS", "we", "us") collects, uses, and protects personal data submitted through our website and in connection with our services. We are committed to handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Marine Compliance Solutions LTD is the data controller for personal data collected via this website and through our service delivery. Our company number is SC878966, registered in Scotland.
Contact: For any data-related queries, contact us at info@marinecompliancesolutions.co.uk
2. What Data We Collect
We may collect the following categories of personal data:
- Name
- Email address
- Phone number
- Vessel name and registration details
- Any other information you voluntarily provide through our contact form or in the course of service delivery
We do not collect sensitive personal data (as defined under UK GDPR Article 9) through our website.
3. How We Collect Your Data
We collect data through the following means:
- Our website contact form (name, email, phone, vessel details)
- Direct email correspondence
- Information provided during service onboarding and delivery
4. Why We Collect Your Data (Legal Basis)
We collect and process personal data on the following legal bases under UK GDPR:
- Legitimate interests — to respond to enquiries submitted via our contact form and to assess whether our services are suitable for your vessel
- Contract performance — to deliver compliance management and coordination services where a service agreement is in place
- Legal obligation — where processing is required to comply with applicable law
We do not use your data for automated decision-making or profiling.
5. How We Use Your Data
Personal data collected through this website may be used to:
- Respond to your enquiry
- Assess your vessel's compliance requirements
- Onboard you as a client and deliver the agreed service tier
- Issue compliance alerts, reminders, and coordination communications
- Maintain compliance records as part of our service delivery
- Meet our legal and regulatory obligations
We will not use your data for marketing purposes without your explicit consent.
6. Who We Share Your Data With
MCS does not sell, rent, or trade personal data. We may share data in limited circumstances:
- With suppliers or service providers where coordination is required as part of your service tier (e.g. booking a liferaft service on your behalf) — only the minimum necessary data is shared
- With professional advisers (e.g. legal or insurance) where required
- With regulatory authorities or law enforcement where required by law
All third parties with whom we share data are required to handle it in accordance with applicable data protection law.
7. How Long We Keep Your Data
We retain personal data for as long as necessary to fulfil the purposes for which it was collected, and in line with any legal retention obligations.
- Enquiry data (no service commenced): retained for up to 12 months, then securely deleted
- Client compliance records: retained for the duration of the service agreement, plus up to 6 years following termination (in line with standard contractual limitation periods)
Upon termination of a service agreement, compliance records are transferred to the client or securely destroyed within 30 days, as outlined in our Service Agreement.
8. Your Rights
Under UK GDPR, you have the following rights in relation to your personal data:
- Right of access — to request a copy of the data we hold about you
- Right to rectification — to request correction of inaccurate data
- Right to erasure — to request deletion of your data (subject to legal obligations)
- Right to restrict processing — to request that we limit how we use your data
- Right to data portability — to receive your data in a structured, machine-readable format
- Right to object — to object to processing based on legitimate interests
To exercise any of these rights, contact us at info@marinecompliancesolutions.co.uk. We will respond within one calendar month.
9. Cookies
Our website may use cookies or similar technologies for basic functionality. We do not use cookies for advertising or third-party tracking. Where consent is required, it will be requested before cookies are set.
10. Data Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. These include access controls, secure storage practices, and limited data sharing on a need-to-know basis.
No method of transmission over the internet is completely secure. If you have concerns about the security of data you have submitted, contact us directly.
11. ICO Registration
Marine Compliance Solutions LTD is registered with the Information Commissioner's Office (ICO) as a data controller, as required under UK data protection law. Our ICO registration number will be published here once confirmed.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website. Material changes will be communicated to active clients directly.
13. Complaints
If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
- Website: ico.org.uk
- Phone: 0303 123 1113
We would, however, welcome the opportunity to resolve your concerns directly before you contact the ICO.
Marine Compliance Solutions LTD · info@marinecompliancesolutions.co.uk · marinecompliancesolutions.co.uk